FAQ

Need Help?

If you have any questions beyond what’s covered in our FAQs, we’re here for you! Reach out through our Contact Us page or send us an email, and we’ll respond quickly to ensure a seamless experience. We’re committed to helping with anything you need!

LaSkinPro is a skincare and beauty brand dedicated to delivering high-quality, scientifically formulated products for all skin types. We prioritize clean, effective ingredients, blending natural extracts with advanced technology to achieve optimal results without compromising skin health.

Yes, we design our products with sensitive and brown skin in mind. Many of our formulas are free from common irritants and harsh chemicals. However, we recommend patch-testing any new product on a small area of skin before fully incorporating it into your routine, especially if you have a known sensitivity or allergy.

Absolutely! LaSkinPro is committed to being 100% cruelty-free. We never test on animals, and our products are made without animal-derived ingredients.

Each product has specific instructions on its label for optimal use. In general, we recommend starting with a clean face. For more details, please refer to our product pages.

Many of our products are suitable for expectant mothers; however, we recommend consulting with your healthcare provider before using any new skincare product during pregnancy, especially those containing active ingredients like retinoids or salicylic acid.

Typically, orders are delivered within 3-7 business days.

Yes! Once your order has shipped, you can send us a message and we can share the tracking number for your order with you.

We apologize for any inconvenience caused. Please contact us within 7 days of receiving your order with your order number and a photo of the item. We’ll arrange a replacement or provide further assistance to resolve the issue.

We occasionally include free samples with orders or offer sample-sized products for purchase, depending on availability. Follow us on social media to stay updated on sample availability and other promotions!

Yes, we offer a subscription option for some of our popular products so you never run out! Contact us to learn more and select your preferred delivery frequency.